There are two ways to receive support from the Nightingale Team at the present time.
As a tenant/service user living in a flat at 85, Whyteleafe Road.
As a person living within five miles of CR3 5EJ in other accommodation. This might be in your own home for example or in your family home for instance if you are living with relatives and need additional help.
The aims of the Company are – to promote independent living in a safe and non-institutional environment. To gradually assist the tenants to develop their daily living and social skills through learning about the needs of themselves and others, sharing space and support resources, whilst gradually discovering and developing their self-identity at a pace that is individual to each person and with skilled support.
Tenants and their families are encouraged to personalise their private space at the time of moving in. Prior to moving in visits can take place over several weeks with placing of personal items in the room - to take ownership of the space and get to know the support team.
Tenants have a tenancy agreement with the Landlord who is responsible for safety of equipment, décor, repairs and fire/electrical checks. (These take place annually along with a Landlord room inspection). The Landlord arranges ongoing safety checks throughout the year and maintenance checks take place weekly for the service. A contact number in case of emergencies is on the agency office board and in all tenancy agreements.
Housing benefit forms are available on the council website and ideally should be filled in and taken to the council offices prior to moving or no later than three weeks after taking the tenancy. This is for tenants with a Care Manager who are in receipt of Disability Living Allowance and/or other benefits. Utility costs are fixed and are paid directly by the tenant themselves. Please enquire about individual situations in the agency office.
Kitchens are good sized and basically equipped. Some tenants use furniture supplied by the Landlord and others prefer to bring or buy their own.
In the garden there is a brick built laundry. The garden is well sheltered by trees and a high wall. Tenants and their families are welcome to use the garden for socialising, picnics or for celebrations. In one corner of the garden there is a log cabin specifically for meditation, reflection or simply quiet space. This is used individually by tenants and also by supporters. Further development of the garden is planned for 2017/18 to provide more individual space for the tenants.
The ground floor has a further large communal room separate from the flats which can be booked to any tenant/s or member of the staff team for recreation or business purposes. The room has a pool table and a large screen TV with music centre. The communal room is not part of the tenancy agreement but is part of the agency office facility. It gives tenants an opportunity to relax away from their flat if they wish to do so or to meet up other tenants.
There is a communal room for leisure, socialising and occasional activities or meetings. Outside there is a pet area (for small pets) and garden games, such as a netball stand, freestanding football goal area and a barbecue. A growing area is available for those who wish to grow flowers, vegetables or garden in general.